Gartner Research

Leadership Vision for 2019: Application Leader

Digital business needs agility that allows for rapid delivery of new services and business outcomes.

Analyst: Dennis Gaughan

The “old” world was relatively simple, and the metrics were clear — measured by SLAs and cost. The “new” world introduces uncertainty, and different ways of measuring agility. Application leaders must rise to meet this new challenge — not by extending their traditional approaches, which were intended to avoid risk and deliver stable services, or by cranking up their existing capabilities to stretch to the new world — but by a radically new approach.

Application leaders can use this research to identify specific challenges and adopt targeted best practices to overcome these challenges.

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