Many business leaders are aggressively pursuing operational effectiveness and productivity goals to improve profits. These enterprises are seeking application and asset enhancements that will digitalize and automate existing business processes to drive operational efficiency, scalability and cost reduction. To meet these expectations, CIOs must build trust through transparent, reliable and responsive technology delivery.
To help the enterprise increase operational efficiency and maximize profits, CIOs can use this research to establish a process-optimized IT organization that reduces costs, improves IT performance and begins to lay the foundation for digital business.
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