Gartner Research

Revamping your I&O Talent Strategy to Plug Skill Gaps

A collaborative assessment of future I&O talent gaps to help you rapidly redirect staffing funds to critical needs

Analysts: Infrastructure and Operations Research Team

Although strategic workforce planning has gradually become a common practice among infrastructure & operations (I&O) functions, the traditional workforce planning process does not focus on building critical emerging skills and competencies across the next two to five years. Furthermore, most I&O organizations develop workforce plans in silos, without collaborating with key external stakeholders such as HR and finance.

Using this tool, I&O leaders can determine skills/competencies that can be built (developed internally), bought (hired externally) or borrowed (hiring temporary consultants and external talent). 

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Learn how to prioritize key skills and competencies based on future demand.

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