Gartner Research

3 Steps to Start Your RPA Journey

Discover how you can achieve cost savings and deliver business value from robotic process automation.

Analysts: Naved Rashid, Saikat Ray

Robotic Process Automation (RPA) promises to deliver cost savings and efficiency by automating routine manual and repetitive processes.

However, application leaders often struggle to identify and prioritize the most suitable use case, select the right vendor and perform the right proof of concept. As a result, many RPA initiatives fail, thereby delaying project timelines and increasing the long-term total cost of ownership.

This research aims to clear the confusion among application leaders about how to start their RPA journey and outlines 3 steps to take now.

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