The COVID-19 pandemic accelerated the digital maturity of higher education institutions. Virtual interactions have replaced on-campus activities in response and must now be optimized for a better student experience. Education leaders need to understand the top technology trends shaping higher education globally. 

CIOs can use our 2021 research to understand how technology can enhance competitive advantage, support emerging business models, and advance the main missions of education, research and outreach. These trends can be grouped into four categories:

  1. Student experience
  2. Sustainability
  3. Scaling the change
  4. New normal

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