Gartner Research

Create a Successful API-Based Ecosystem

3 key steps for a successful ecosystem — before creating one

Analysts: John Santoro, Mark O'Neill

Implementing an API-based ecosystem without setting well-defined and measurable business objectives often results in low traction and disappointing ROI. Creating a successful ecosystem requires contributions from stakeholders throughout the organization.

This research shows that software engineering leaders responsible for API strategy must understand three key steps before deciding on creating an application ecosystem. Software engineers must: 

  • Build a case for how the ecosystem will serve the company’s broader goals
  • Determine how to recognize value through the ecosystem
  • Promote the ecosystem’s value to stakeholders and customers.

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