A Gartner survey revealed the number of organizations that have already deployed AI/machine learning (ML) for digital commerce rose from 19% in 2019 to 31% in 2021.
A constant theme in the Gartner Digital Workplace Survey during this period was that workers consider digital technology and skills vital to their career. The growing demand for digital skills is impacting projects, programs and portfolios. It is challenging the traditional methods of management that are not designed for creative or complex work.
Strategic portfolio leaders must work through the challenges affecting their ability to deliver portfolios and programs effectively. They must take advantage of this increased demand for digitalization and adapt their portfolio and program management processes accordingly.
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