MSEs face constraints that limit their ability to make the same types of operating model changes that larger firms make to execute on their digital ambitions. 

This research offers MSE CIOs actionable advice to refine their operating models to address challenges and leverage their advantages through increased engagement beyond their departments.

Actions for MSE CIOs:

  • Use business leaders’ digital initiatives as an opportunity to rationalize the existing software portfolio.

  • Simplify your organization’s vendor portfolio by choosing one cloud ecosystem to focus on.

    Be aggressive in evaluating vendor performance and terminating contracts with underperforming providers.

  • Mitigate the risk of ending vendor agreements by clearly defining how resources will be transferred back to your organization.

    Download the research to learn more.