Gartner Insights Abstract

エグゼクティブ・リーダーがイノベーションを主導するために習得すべき3つの行動

Published: 18 January 2024

Summary

絶え間なく起こるディスラプションによって労働環境は変化している。エグゼクティブ・リーダーは、混乱の時代に組織が成長するためにはリーダーとしての行動を絶えず変化させる必要があることを認識し、イノベーションを加速させる3つの重要な行動を習得すべきである。

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要約

主要な所見
  • 絶え間なくディスラプションが起こる現代のグローバル環境の中で舵取りするためには、エグゼクティブ・リーダーはイノベーションに速やかに適合し、再構築するか、イノベーションを加速させる必要がある。

  • AI/生成AI (GenAI) は、エグゼクティブ・リーダーやすべての従業員の業務に影響を及ぼしており、ハルシネーション (捏造された回答)、バイアス、妥当ではない推論のために追加調査やクロスチェックが必要になっている。

  • エグゼクティブ・リーダーは、効率的かつ「人中心」のデータ・ドリブン・イノベーションを活用することで、破壊者 (ディスラプター) となることができる。

推奨事項

エグゼクティブ・リーダーは自身がディスラプターとなるために、以下の3つの行動を習得/採用する。

  • 現状に異を唱えられる安全地帯を提供して、新しいスキルを導入、斬新なアイデアを試すようチームに促し、心理的安全圏を確立して、チームとの信頼関係を築く。

  • 共通のビジネス成果を達成するために、最終顧客のニーズにフォーカスすることで、従業員が個々の担当範囲を超えて新しいプロダクト、サービス、ビジネスモデルを創出できるよう、権限を付与する。

  • 倫理とコンプライアンスを維持しつつ、組織や顧客にとって最善の事項を優先し、勇気を持って不安なくリスクを負うことで、組織のあらゆるレベルでルールを破り、速やかに変革できるようチームを導く。

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Analysts:

Tsuneo Fujiwara

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