Published: 30 January 2024
Automation is key to justice and public safety organizations facing shifting public expectations while, in many regions, dealing with shrinking talent pools. CIOs must focus on ethically expanding the use of data and technology to lead their organizations in achieving mission outcomes.
Key Findings:
Taking a whole-of-person approach to serving constituents is causing many governments to rethink their data regulations. This results in changes that purposefully break down data silos and expand the data ecosystem to address the needs of the people interacting with public safety and justice.
In many parts of the world, staffing challenges, caused by maturing populations and increasing economic opportunities, are impacting justice and public safety organizations’ abilities to deliver on mission outcomes.
Community acceptance of the use of predictive and proactive capabilities is essential to ensure sustained political and leadership support; failure to earn trust in these situations
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