Published: 29 February 2024
Sourcing, procurement and vendor management leaders must improve vendor performance, which can strain relationships with IT service providers. Change your resource strategy and partner with strategic providers’ skilled talent and optimized cross-functional teams for better vendor performance.
Sourcing, procurement and vendor management (SPVM) leaders continue to struggle to contract services that require skilled IT professionals, especially software engineering roles. According to the Gartner CIO Talent Planning for 2024 Survey, many CIOs report facing steep competition for critical IT talent while navigating through retention challenges. This is despite high-tech industry layoffs and slowdowns in demand in some regions.
Progressive organizations are significantly more likely to work in multidisciplinary teams to enable agile and DevOps competencies and are focused on supporting new technology platforms when changing the IT services delivery model compared to traditional organizations.
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