Published: 18 March 2024
ソーシング、すなわちIT調達におけるビジネス成果を明らかにするには、この活動へのアプローチを再考することと、ステークホルダーとの関係管理にメスを入れることが必要である。ソーシング／調達／ベンダー管理のリーダーは、本リサーチノートを活用し、ビジネス価値をもたらす戦略を実現できる。
必要な仕様を確実に実現することが主眼となる従来型のアプローチに比べ、ビジネス成果に主眼を置くソーシング戦略は、ベンダーとの共創を促進し、彼らとのより強固なパートナーシップを実現することにもつながる。
ビジネス成果に主眼を置いたソーシングは、直接契約、従来型RFx、共創といったすべてのソーシング手法において、目指すことができるものである。
ステークホルダーの関与がなければ、ビジネス成果を達成し、ビジネス価値を提供するソーシングの実現が危うくなる。
ソーシング／調達／ベンダー管理 (SPVM) のリーダーはビジネス成果に主眼を置いたソーシングを実現するために、以下を行う。
これまでのソーシング・プロセスを見直し、ビジネス成果を優先する。調達対象のサービスやソリューションを事前に決めてしまうより、ビジネス・ニーズを起点とする方針を取る。
ビジネス成果の実現に最適なソーシング手法を使用する。ステークホルダーやベンダーと共に期待値を定義した上で適切な手法を選択する。
まずベンダーとの適切な関係構築を図り、ビジネス成果の達成に向けてその関係性を継続的に管理する。
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