Published: 02 July 2024
CIOs must align technology work with business outcomes to positively impact business results. This research helps CIOs become outcome-driven by establishing management systems for technology work, showing techniques to align with business outcomes and sharing a method for prioritizing the work.
CEOs and CFOs continue to look for value from enterprise digital investments, and that value is assessed based on its impact on business outcomes.
Not all CIOs and their IT teams are able to articulate the value of the technology initiatives they run, or more specifically, the impact of those investments on business outcomes.
CIOs have more work to do than they are resourced to handle, requiring rigorous prioritization. Tying that prioritization to business outcomes helps with the tough decisions.
Establish management systems for technology work by building KPIs, priority matrices, and objectives and key results.
Define outcomes for major technology
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Analysts:
Christie Struckman, Deonn Griffin, Madelin Santana, Abhishek Banerjee, Kevin Smith, Daniel Sanchez Reina
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