Published: 01 August 2024
To exploit the SAP S/4HANA market’s vast potential from new technologies and numerous upgrades/implementations, tech services leaders must address emerging competitive dynamics. Navigating these requires addressing competitive M&A, the hybrid implementation opportunity and the RISE with SAP context.
The SAP S/4HANA surveyed market is very concentrated, with the top four service providersaccounting for 50% of the total revenue in 2023, only slightly down from the 52% in 2020.
Multiple service providers made announcements of emerging technology investments, like generative artificial intelligence (GenAI), to improve implementation timing and outcome. While this is early stage, laggard providers may be disrupted and lose competitiveness.
Market opportunities are vast. This is due to a large number of clients that still need to migrate from legacy SAP ERP Central Component (ECC) to SAP S/4HANA, plus a large number of SAP S/4HANA clients also
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