Gartner Insights Abstract

Enable Business-Led Buying to Elevate IT Sourcing and Procurement’s Role

Published: 01 August 2024

Summary

IT sourcing, procurement and vendor management leaders are often challenged to enable business-led technology acquisitions. Become a trusted advisor by creating risk thresholds, prioritizing business needs, strategically allocating resources and creating differentiated processes.

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Overview

Key Findings
  • Decisions on self-service and business-led buying have traditionally been taken based on a strict spending threshold. Consequently, IT and business stakeholders have low expectations of how IT sourcing, procurement and vendor management (SPVM) leaders can support their need for speed and agility.

  • IT and business stakeholders often lack the appropriate processes and guidelines to address risks when they lead IT acquisitions.

  • IT sourcing and procurement teams have difficulty partnering with the business when objectives are misaligned. Sourcing and procurement have traditionally focused on cost optimization, while IT and business stakeholders focus on objectives such as speed to market and managing

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