Gartner Insights Abstract

自動化の最適化に役立つ、ハイパーオートメーション成熟度モデルとは

Published: 29 July 2024

Summary

エンタプライズ・アプリケーション・リーダーは、ハイパーオートメーションへの取り組みの理解と開発に苦戦している。戦略的な知見と実践的な提言を含む本リサーチノートをガイドとして活用することで、ハイパーオートメーション成熟度モデルに精通できる。

Included in Full Research

要約

主要な所見
  • エンタプライズ・アプリケーション・リーダーは、ハイパーオートメーションへの取り組みを評価するのに苦戦しており、社内コミュニケーションの失敗、リソースの不適切な配分、技術的負債が生じている。

  • 組織は、非効率的なガバナンスや不適切なテクノロジ選択など、ハイパーオートメーションへの取り組みの開発を妨げる共通の課題に直面している。

推奨事項

自動化プラクティスを推進するには、以下を行う。

  • Gartnerのハイパーオートメーション成熟度モデルを使用して、戦略、組織的関与、測定する評価指標、自動化へのフォーカス、採用されているテクノロジに焦点を絞り、組織の自動化の成熟度を評価する。

  • 経営幹部からの支持、責任とオーナーシップ、ガバナンス、AI統合、コンポーザビリティなどの分野で経験する一般的な課題を克服することで、組織のハイパーオートメーションの成熟度を高める。

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Analysts:

Masaki Suzuki

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