Gartner Expert

Esther Liu

Sr Principal, Quantitative Analytics and Data Science

*Lead questionnaire design

*Lead data collection and analysis for survey research projects.

*Apply statistical techniques including clustering, analysis of variance, and regression analysis.

*Lead research calls with clients (sales executives at large and midsize organizations) to develop data-driven insights and solutions for client business pain points.

Previous experience

* Led questionnaire design, data collection, data analysis, and reporting of survey studies on conflict management and health, leading to ten journal articles and twelve conference presentations.

* Designed and taught introductory and upper-level undergraduate courses in communication research, conflict management, interpersonal communication, intercultural communication, negotiation, and public speaking.

Professional background

Wheaton College

Assistant Professor of Communication

Northwestern University

Research Assistant

Rehabilitation Institute of Chicago

Research Assistant


Ph.D., Communication Studies, Northwestern University

M.A., Communication Studies, Northwestern University

B.A., Psychology & Communication Studies, Northwestern University

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