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Gartner Expert
Mark Gilbert
Sr Director, Advisory
Mr. Gilbert is a Research Director responsible for digital health across all sectors of the Healthcare industry; life sciences, healthcare providers and insurance companies. He has conducted strategic planning for Integrated Health Systems, academic medical centers, healthcare insurance companies and pharmaceutical companies. His research focuses on digital health strategies that leverage disruptive technology and innovation to transform health systems.
During his 30+ years of healthcare experience, Mark has guided teams that have been responsible for the visioning of several new hospitals that have become, and will become, top 20 (U.S. News & World Report ranking) rated adult and children's hospitals. His current hospital visioning work focuses on the synthesis of digital health modalities to form the core of a virtualized continuum of care model that extends the delivery of care, including health and wellness, beyond the physical boundaries of traditional hospital settings.
Previous experience
Mr. Gilbert is also actively working with Integrated Health Systems to define a new customer experience health delivery model that centers on customer engagement. This model has been proven to engage customers to achieve optimal health outcomes.
Mr. Gilbert was Vice President of Operations at SmartStop, a pre-IPO startup telecommunications company. Responsible for managing operations, product research and development, and network engineering functions. Prior to this, he was a Global Practice Manager for Superior Consultants. Worked with health systems, Governments and foreign corporations to launch several competitive telephone companies.
Professional background
SmartStop
VP Operations
Superior Consultants
Global Practice Manager, Telecommunications
GTE
Major Account Manager
Areas of coverage
CIO Technology and Innovation Leadership
CIO Impact on Digital Business Strategy and Execution
Healthcare and Life Science Digital Optimization and Modernization
Healthcare and Life Science Digital Transformation and Innovation
Education
Executive MBA degree from the University of Southern California
Bachelor of Science degree in Finance from the University of Southern California.
Top Issues That I Help Clients Address
1Digital business transformation
2Digital operating model
3Digital health
4Consumer engagement
5Innovation