Gartner Expert

Robert Blaisdell

Sr Director Analyst

Robert Blaisdell is a Sr Director, Analyst in the Gartner Sales Research and Advisory Practice. He covers all aspects of sales but with a primary focus on current customer management and growth via account planning best practices and strategic key account management.

Previous experience

Mr. Blaisdell has 20 years of experience in strategic account management, account planning, sales enablement, strategic planning and marketing.

Most recently he worked as the Senior Director of Sales and Account Management Strategic Planning and Execution at Express Scripts. In his role, he led the division of the sales and account management organization comprised of seven departments in the areas of strategic planning, execution and operations.

Mr. Blaisdell has extensive experience driving the development and implementation of internal and external business solutions, methodologies and best practices to increase customer retention and account growth.

He is leader for research for the Sales Execution & Pipeline Develoment Key Initaitive.

Professional background

Express Scripts

Sr. Director, Stategic Planning and Execution

U.S. Bank

Sales Training Manager

Edward Jones

Sr. Sales Trainer

Areas of coverage

Sales Enablement

Sales Strategy and Leadership

Sales Execution


M.B.A., Washington University, St. Louis

B.A., Murray State University

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Top Issues That I Help Clients Address

1Improve strategic account planning and management processes to better enable growth and retention

2Deliver positive joint-business planning approaches impactful to both sales and customers

3Utilize tools, templates, processes and technology to drive profitable growth in accounts

4Position and enable sales managers to be more effective coaches and leaders focusing on increasing frontline seller performance

5Increase the effectiveness of collateral and engagement for the sales and account management organization