Gartner Expert

Robert Blaisdell

Sr Director Analyst

Robert Blaisdell is a Sr. Director Analyst in the Gartner Sales Research and Advisory covering all aspects of sales but with a primary responsibility for account management and growth focusing on account planning and management along with key account management.

Previous experience

Mr. Blaisdell has 20 years of experience in strategic account management, account planning, sales enablement, strategic planning and marketing.

Most recently he worked as the Senior Director of Sales and Account Management Strategic Planning and Execution at Express Scripts. In his role, he led the division of the sales and account management organization comprised of seven departments in the areas of strategic planning, execution and operations.

Mr. Blaisdell has extensive experience driving the development and implementation of internal and external business solutions, methodologies and best practices to increase customer retention and account growth.

Professional background

Express Scripts

Sr. Director, Stategic Planning and Execution

U.S. Bank

Sales Training Manager

Edward Jones

Sr. Sales Trainer

Areas of coverage

Account Management and Growth (retired)

Sales Enablement

Education

M.B.A., Washington University, St. Louis

B.A., Murray State University

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Top Issues That I Help Clients Address

1How do we improve our account planning and key account management processes to better enable growth and retention?

2How do we make my joint-business planning processes impactful and world-class?

3How do we use sales learning, tools and sales process to drive profitable growth in accounts?

4How do we better position and enable our sales managers to be more effective coaches and leaders focusing on increasing frontline seller performance?

5How can we improve the effectiveness of our collateral and approach for the direct sales and account management force?