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Gartner Expert
Robert Blaisdell
Sr Director Analyst
Robert Blaisdell is a Sr Director, Analyst in the Gartner Sales Research and Advisory Practice. He covers all aspects of sales but with a primary focus on current customer management and growth via account planning best practices and strategic key account management.
Previous experience
Mr. Blaisdell has 20 years of experience in strategic account management, account planning, sales enablement, strategic planning and marketing.
Most recently he worked as the Senior Director of Sales and Account Management Strategic Planning and Execution at Express Scripts. In his role, he led the division of the sales and account management organization comprised of seven departments in the areas of strategic planning, execution and operations.
Mr. Blaisdell has extensive experience driving the development and implementation of internal and external business solutions, methodologies and best practices to increase customer retention and account growth.
Professional background
Express Scripts
Sr. Director, Stategic Planning and Execution
U.S. Bank
Sales Training Manager
Edward Jones
Sr. Sales Trainer
Areas of coverage
Sales Enablement
Sales Strategy and Leadership
Sales Execution and Demand Generation
Education
M.B.A., Washington University, St. Louis
B.A., Murray State University
Top Issues That I Help Clients Address
1Improve strategic account planning and management processes to better enable growth and retention
2Deliver positive joint-business planning approaches impactful to both sales and customers
3Utilize tools, templates, processes and technology to drive profitable growth in accounts
4Position and enable sales managers to be more effective coaches and leaders focusing on increasing frontline seller performance
5Increase the effectiveness of collateral and engagement for the sales and account management organization