Human Resources

Gartner Glossary

Center of Excellence (COE)

A center of excellence (COE) is a component of traditional HR operating models. These HR functions are comprised of three pillars: COEs, shared services and HR business partners. COEs are a group of subfunctions within HR that use best practices to develop and support critical capabilities that align with the organizational priorities. A COE is staffed with employees who have specific expertise in the area. In HR, common COEs are talent acquisition, learning and development and talent analytics.
 

Discover the HR Operating Model of the Future.

Gartner ReimagineHR Conference

Join your peer CHROs and senior HR executives from leading organizations to discuss specific HR challenges and learn top HR trends and priorities.