Human Resources

Gartner Glossary

Conflict Management

Conflict management is the use of techniques to resolve disagreements or control the level of discord. Conflict resolution techniques include facilitating meetings for the conflicting parties to identify the problem, discuss resolutions and create superordinate goals that require cooperation from conflicting parties.


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Top 5 Priorities for HR Leaders in 2021

Gartner surveyed more than 800 human resources leaders across 60 countries and all major industries to identify HR trends and assess HR priorities and expected challenges for 2021. Discover the top five initiatives chief human resource officers and HR professionals are prioritizing in 2021.