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Human Resources
Gartner Glossary
Employee Self-Service (ESS)
Employee self-service (ESS) is the way in which employees can access HR-related information and software directly through a company's intranet or web portal. ESS portals are a feature of most modern HR management systems (or HR information systems [HRIS]) that allow employees to directly complete job-related tasks that were traditionally handled by HR, such as:
- Updating contact information
- Downloading pay stubs
- Requesting time off
- Enrolling in benefits.
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