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Human Resources

Gartner Glossary

Gartner Glossary Human Resources Glossary W Workforce Management Software

Workforce Management Software

Workforce management software is software designed to forecast, optimize and manage workforce scheduling, activities and resources. This can be industry-specific, such as utility mobile workforce management; or industry-agnostic, such as contact center workforce engagement management or field service management.

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Related Terms

Attrition
Center of Excellence (COE)
Diversity and Inclusion (D&I)
Future of Work
HR Strategic Planning
Hybrid Work
Johari Window
Performance Improvement Plan (PIP)
Workforce Diversity
Attrition
Center of Excellence (COE)
Diversity and Inclusion (D&I)
Future of Work
HR Strategic Planning
Hybrid Work
Johari Window
Performance Improvement Plan (PIP)
Workforce Diversity

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