Seventy-nine percent of HR leaders indicated they view shared services as one of the main vehicles for achieving their function’s goals in today’s business environment.

Clarifying the division of strategic and operational tasks within the HR structure has been a key pain point for many HR functions, and the growing remit of shared services and other changes in the business environment make a compelling case for a restructuring of the HR function.

Download this research to learn more about:

  • Increasing responsibilities of shared services
  • Emerging HR shared services goals
  • Restructuring the HR function to drive operational efficiency