Rolling Out a Robust CCPA Compliance Program

A high-growth SaaS company urgently needed to prepare for California Consumer Privacy Act (CCPA) compliance to avoid disruption in its sizable California market. Stretched for resources, the General Counsel (GC) turned to Gartner for support. With Gartner research and advisory support, the GC gained the confidence of the board by rolling out a strong CCPA program quickly and reducing risk and disruption to the company’s California business.

Mission-critical priority

With the company’s California market accounting for almost 20% of revenue, our client needed to implement a strong CCPA program in limited time to avoid jeopardizing business operations in California.

How Gartner helped

Gartner supported the client extensively around conceptualizing and implementing a robust CCPA program. Leveraging our tools, benchmarks and advisor partnership, the client was able to build on data privacy initiatives that were already in place and fast-track CCPA compliance. Our support is an example of not only Gartner’s resources on data privacy compliance but also our deep expertise in advising executives through end-to-end program implementation.

Mission accomplished

With Gartner for Legal & Compliance Leaders, the client: 

  • Saved time and improved decisions by augmenting work already completed with Gartner
  • Formulated a higher quality strategy faster, using best-practice tools and templates
  • Created a CCPA-compliant program to keep data secure and avoid financial repercussions.

Industry:
SaaS

Revenue:
Approx. $23 million

Employees:
Approx. 500

Contact:
VP, General Counsel

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