Meet the Guest

Bill Von Hippel

Bill von Hippel is Professor of Psychology at the University of Queensland, Australia. He serves on the editorial board of Personality and Social Psychology Bulletin, Social Psychological and Personality Science, Social Cognition, and is an associate editor Psychological Science.

Susan Cain

Susan Cain believes that the rise of introverts is the next big trend that will impact leadership. Yet while introverts often prove to be more effective leaders they are less likely to be selected for leadership. Cain explains why we dramatically undervalue introverts and how we lose in doing so. She also explores how companies can get the most out of introverts, how introverts can think about themselves differently, and why now is the time for introverts in business.

Barbie Graver

Instead of smothering its leaders with policy and process, Netflix empowers its leaders by giving them the freedom and responsibility to make choices. As VP of Talent Barbie Graver explains, Netflix recruits for and drives a culture of creativity and self-discipline with transparency and candid feedback (feedback is a gift) which allows them to scale, innovate and compete in an intensely competitive market.

Stanley McChrystal

A transformational leader with a remarkable record of achievement, General Stanley A. McChrystal was called “one of America’s greatest warriors” by Secretary of Defense Robert Gates. A retired four-star general, he is the former commander of U.S. and International Security Assistance Forces (ISAF) Afghanistan and the former commander of the premier military counter-terrorism force, Joint Special Operations Command (JSOC). He is best known for developing and implementing the counter-insurgency strategy in Afghanistan, and for creating a comprehensive counter-terrorism organization that revolutionized the interagency operating culture. He is a graduate of West Point and the US Naval War College, and he completed fellowships at Harvard’s John F. Kennedy School of Government in 1997 and at the Council on Foreign Relations in 2000. General McChrystal is a senior fellow at Yale University’s Jackson Institute for Global Affairs where he teaches a course on Leadership. He sits on the board of JetBlue Airways, Deutchebank USA, and Fiscal Note. He is also the chair of Service Year Alliance, a project of Be The Change and the Aspen Institute, which envisions a future in which a service year is a cultural expectation and common opportunity for every young American. General McChrystal co-founded the McChrystal Group in 2010. McChrystal Group’s mission is to deliver innovative leadership solutions to businesses to help them transform and succeed in challenging and dynamic environments.

Shawn Achor

One of the world’s leading experts on the connection between happiness and success. His research on mindset made the cover of Harvard Business Review, his TED talk is one of the most popular of all time with over 11 million views, and his lecture airing on PBS has been seen by millions. Shawn has lectured or worked with over a third of the Fortune 100 companies, as well as the NFL, the NBA, the Pentagon and the White House. Shawn is the author of New York Times best-selling books The Happiness Advantage (2010) and Before Happiness (2013). He has now lectured in more than 50 countries speaking to CEOs in China, doctors in Dubai, schoolchildren in South Africa, and farmers in Zimbabwe. His Happiness Advantage training is one of the largest and most successful positive psychology corporate training program in the world. Shawn’s research has been published in the top psychology journal for work he did at UBS in partnership with Yale University to transform how stress impacts the body, and he recently did a two-hour interview with Oprah at her house to discuss his mission to bring positive psychology to the world.

Hollie Delaney

Zappos made history when it announced plans to transition to a holacracy -- a management-free corporate structure. Holacracy is a new way of running an organization that removes power from a management hierarchy and distributes it across clear roles, which can then be executed autonomously, without a micromanaging boss. Tune in as Hollie details the pitfalls, successes, and lessons learned.

Rob Cross

Work has become a collaborative endeavor accomplished less through standardized processes and formal structures than through informal networks of relationships. But harnessing the power of these seemingly invisible groups to achieve organizational goals is a murky and elusive undertaking. Rob Cross argues that rather than think about collaboration from a more-is-better perspective, executives need to take a clear-eyed, strategic view. They need to determine exactly what they want to accomplish through informal networks and,concurrently, what pattern and level of connectivity would best help them achieve their goals. It’s crucial for executives to learn how to promote connectivity only where it benefits an organization or individual—as well as learn how to decrease connectivity that isn’t needed.

Margaret Heffernan

Margaret Heffernan is a corporate advisor, humanist and sometimes organizational anarchist. An entrepreneur, Chief Executive and author she was born in Texas, raised in Holland and educated at Cambridge University. She worked in BBC Radio for five years where she wrote, directed, produced and commissioned dozens of documentaries and dramas. She's done fascinating work investigating corporate failure and success. She has a keen eye for understanding how culture impacts behavior both good and bad. Her third book, Wilful Blindness was a finalist for the Financial Times/Goldman Sachs Best Business Book award. In 2014, the Financial Times named it one of its "best business books of the decade.” Her next book A Bigger Prize won the Transmission Prize. Her most recent book Beyond Measure : The Big Impact of Small Changes was published in 2015. Her TED talks have been seen by over 3 million people. She is a Trustee of the London Library and sits on the Council of the Royal Academy of Dramatic Art as well as one the boards of several private companies. Margaret blogs for the Huffington Post in the US and the UK and for Inc.com. and mentors senior and Chief Executives.

Dr. Susan David

Do emotions belong in organizations? In a cultural dialogue focused on happiness and productivity, Dr. Susan David looks at the reality of avoiding emotions in our every day life, and how people who engage in high levels of fake emotions have lower engagement, higher burnout, and lower levels of effectiveness. An award-winning Psychologist on the faculty of Harvard Medical School and co-founder and co-director of the Institute of Coaching at McLean Hospital, Dr. Susan David talks with us about her new book, Emotional Agility. We will look at how we can recognize and harness people’s emotions effectively, and how we can use our feelings as both compasses and engines to a more fulfilling life.

Dan Pink

Daniel H. Pink is the author of six provocative books — including his newest, When: The Scientific Secrets of Perfect Timing, which spent four months on the New York Times bestseller list and was named a best book of 2018 by Amazon, iBooks, Goodreads, and several more outlets. His other books include the long-running New York Times bestseller A Whole New Mind and the #1 New York Times bestsellers Drive and To Sell is Human.

Adam Grant

For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. Through his research, Adam Grant argues that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return. Using his own pioneering research as Wharton's youngest tenured professor, Grant shows that these styles have a surprising impact on success. Although some givers get exploited and burn out, the rest achieve extraordinary results across a wide range of industries.

Talent Angle

Hosted by: Scott Engler

The Gartner Talent Angle podcast is a new and exciting approach to talent management. Every month, we’ll talk with those on the forefront of HR innovation — innovators, academics, HR professionals, economists, coaches — to explore the most interesting and cutting edge ideas in the world of HR and people development. Join us as we reimagine talent.

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Gartner is an impartial, independent analyst of the Information Technology industry. All content provided by other speakers is expressly the views of those speakers and their enterprises. The information should not be construed as a Gartner endorsement of said enterprise’s products or services.