Creating a world-class S&OP strategy

Read how Gartner helped to scope a comprehensive S&OP transformation project for a leader in the oil & gas industry after first completing a bottom-up evaluation of the company’s S&OP process. 

Mission-critical priority

A large British corporation turned to Gartner for help upgrading its sales & operations planning (S&OP) strategy, with the goal of driving service levels and supply availability. Aided by our diagnostic and consultative support, this leader in the oil & gas industry increased service levels by 7% and supply availability by 18% and developed an effective business analytics tool in-house. Through a bottom-up evaluation of the S&OP process, we assisted the company in scoping a comprehensive S&OP transformation project.

How Gartner helped

The client: 

  • Received an unbiased assessment of its S&OP meetings after a Gartner analyst audited 15 of them.
  • Gleaned an understanding for world-class S&OP strategy from Gartner research, enabling it to compare & contrast its capabilities and identify areas for improvement.
  • Reviewed its S&OP transformation plan with a Gartner analyst, who offered recommendations and advice based on her supply chain planning expertise.

Business impact

With support from Gartner for Supply Chain, the client: 

  • Overhauled how it conducts S&OP meetings in order to align more closely to best practice.
  • Increased service levels by 7% and supply availability by 18%, driving business value from the S&OP process.
  • Developed an effective business analytics tool in-house, which will help promote data sharing and visibility across the enterprise and ensure continuous improvement of the S&OP strategy. 
  • Saved 10,000 hours over a 9-month period.

Oil & Gas

+ 10,000

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