Transform the Hiring Process for Frontline Service Talent

Learn how Gartner for Customer Service & Support helped a leading Australian university streamline their hiring process and improve both speed to hire and the quality of their applicant pool.

Transform the Hiring Process for Frontline Service Talent

Learn how Gartner for Customer Service & Support helped a leading Australian university streamline their hiring process and improve both speed to hire and the quality of their applicant pool.

Read Now

Discover significant cost savings with low risk to the client experience

Learn how Northwestern Mutual implemented an “Intentional Omnichannel” program for managing payments and developed an intentional change management strategy with the help of Gartner.

Discover significant cost savings with low risk to the client experience

Learn how Northwestern Mutual implemented an “Intentional Omnichannel” program for managing payments and developed an intentional change management strategy with the help of Gartner.

Read Now

Reducing cost to serve by improving customer loyalty

Customer leaders should improve the customer experience, loyalty and satisfaction while also managing down the cost of customer service operations.

Reducing cost to serve by improving customer loyalty

Customer leaders should improve the customer experience, loyalty and satisfaction while also managing down the cost of customer service operations.

Read Now

View
  • 1
of 1