Gartner Research

2021 Strategic Roadmap for the PMO

Future-state PMO is a dynamic enabler of business value creation

Analyst(s): Daniel Stang, Lorri Callahan, Sarah Davies, Robert Handler, Anthony Henderson, Lars Mieritz, Elise Olding, Mbula Schoen

By 2025, 75% of all PMOs will dynamically evolve, with each step-in evolution being based on guidance by business leaders responsible for pursuing strategic enterprise objectives.

PMO leaders are challenged with stagnating PMOs that rely too heavily on their original premise and purpose. PMO leaders must evolve the PMO to be a proactive, strategic organization that enables value contributions through aligned investments and adaptive, continuous delivery.

This roadmap identifies gaps and provides recommendations on how PMO’s can evolve and reinvent themselves from a directive and adaptive state to an effective and dynamic state.

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A holistic roadmap highlighting the evolution of the PMO role and capabilities

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