While global risk and uncertainty has risen in 2019, the focus on digital innovation continues, with organizations seeking to identify opportunities that enable the creation of new business and operating models. The 2019 Hype Cycle Special Report is organized around five priorities that are at the heart of the current wave of digital innovation:
- Evolving the business ecosystem
- Building innovative business models
- Designing innovative services and experiences
- Building out the technology platform
- Unleashing the power of information
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