Gartner Research

5 Questions That CISOs Must Answer Before Adopting Artificial Intelligence

How to articulate the potential benefits and risks of machine learning techniques

Analysts: Jeremy D’Hoinne, Peter Firstbrook, Sam Olyaei

The hype around artificial intelligence (AI) has led to exaggerated expectations and vague details — and even fear: The thought of AI taking over our jobs often generates anxiety. Yet, within context, a chief information security officer (CISO) can appreciate AI for how it can help achieve better security outcomes.

This research examines the questions security and risk management (SRM) leaders most frequently ask Gartner analysts relating to AI implementations in their organizations. With sufficient understanding of the capabilities of AI — and the best ways to determine how AI can serve the organization — leaders can utilize these promising technologies with reasonable expectations.

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