Client Story

Securing Buy-In for Shared Services Rollout

How Gartner Advisors helped a Head of Global Shared Services secure the executive buy-in needed for a full shared services rollout.

Mission-critical priority

Secure buy-in from the CEO and business unit leaders to enable an enterprise-wide shared services launch.

How Gartner helped

Gartner Advisors outlined a practical, step-by-step plan for architecting and launching shared services according to peer best practice.

Business impact

Developed a sound shared services implementation approach and new, high-value shared services capabilities, securing management buy-in.



Financial Services



$1 Billion to $3 Billion



5,000 to 10,000

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