Total HR Function Transformation

As this midsize enterprise continued to grow, the head of HR needed to transform the function to become a more strategic partner to the business and maximize the capacity of the global HR team.

Mission-critical priority

The head of HR knew the direction he needed the team to take. They were struggling to prioritize their focus areas and investments, as well as map a plan for execution.

How Gartner helped

Gartner provided tailored support from a former CHRO to prioritize the internal HR strategic priorities. The Executive Partner helped clarify HR's external customer service role via interviews with HR leadership and the organization's executive team and strategized ways the client could mitigate organizational risks and ensure strong corporate performance. With Gartner insights, the head of HR mitigated risks in selecting and implementing a global HR technology vendor.

Business impact

With support from Gartner, the head of HR: 

  • Built a strategic initiative roadmap aligned to organization priorities and internal HR capability gaps
  • Avoided common HR technology pitfalls with guidance from Gartner experts
  • Became a strategic thought partner and trusted advisor to the CEO

Approx. $1 Billion


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