The 2023 Gartner CIO and Technology Executives Survey shows Retail CIOs are prioritizing growth and customer experience. This infographic will show you how your peers are investing in tech to deliver on digital initiatives.
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Digital Transformation in Retail
Gartner provides actionable, objective insights to Retail decision makers and their teams.
2023 CIO Agenda Insights for the Retail Industry
Consumers determine retail business success well before the sale
Customers are demanding greater levels of contextualization of products and services. Retail CIOs can leverage artificial intelligence to capture deeper insights, anticipate customer needs and proactively deliver across every touchpoint.
Insights you can use to enhance your digital transformation journey
Model New Retail Scenarios to Stress-Test Existing Strategies
Retailers face unprecedented challenges, making scenario planning more urgent than ever. Retail CIOs can use this research to address the immediate imperative of managing continued market volatility.
Gartner Predicts 2022: Build Customer Trust by Mastering Retail Inventory
Having the right product on the shelf and getting it into the customer’s hands at the right time by the customer’s chosen fulfillment method represents a huge trust-building opportunity. This complimentary webinar will help you understand the strategic planning assumptions involving the three key aspects of inventory mastery, and what retail IT executives should focus on in 2022 and beyond.
Trending insights and tools for healthcare technology leaders
Insights to enable faster, smarter decisions
Digital-Outcome-Driven Metrics for Unified Retail Commerce
Infographic: Artificial Intelligence Use-Case Prism for Short Life Cycle Retail
Resources and tools to drive stronger performance
Gartner IT Score gives you a custom, on-demand view of your function’s performance and maturity versus a benchmark peer group, and enables you to plot your improvement path.
Gartner Magic Quadrant™ research helps you find best-in-class vendors of software solutions and services.
Gartner BuySmart™ helps you make fast, smart budget and tech decisions.
Gartner Digital Execution Scorecard™ provides a common language that connects strategic digital priorities to underlying digital enablers, to provide clarity around high impact technology investments.
Capitalize on expert guidance
Tap into the experience and knowledge of more than 2,200 experts, including software engineering practitioners who can help you optimize your strategy, operations and tactics.
Discuss key issues and common initiatives with colleagues in a global community of more than 7,500 CxO leaders
Connect with peers on real-world action
Get real-world advice from peers in live cohorts and virtual discussion boards.
Attend expert-led virtual and in-person events to help tackle your mission-critical priorities.
Measure, prioritize and improve your organization's performance
Chief Information Officers play an integral role in digital transformation.
Chief Information Security Officer enables business leaders to make the right decisions.
Chief Data Officers can create a competitive advantage through data and analytics innovation, data literacy and data-driven digital transformation.
Infrastructure and Operations leaders need to keep the pace with technology innovations and meet digital business goals.
Support for other IT leadership roles to execute on application and software engineering, IT sourcing and vendor management, enterprise architect and technical professional mission-critical strategies.
Additional research
The IT Roadmap for Digital Business Transformation
Most CIOs have a common question - What is the best way to scope, scale, and lead the digital transformation that can deliver financial results?
Download our roadmap to discover the best practices successful CIOs and IT leaders follow to drive effective digital business transformation initiatives.
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Insights That Change Your Perspective
Client Success Story
Enabling “New Retail” and Business Innovation
To drive retail transformation, Younghui Superstores created a “new retail” strategy and needed to verify if the strategy could meet current as well as future business needs. Using Gartner research and expert advisors, our client was able to strategically validate the new strategy and create a more flexible IT infrastructure in line with the business goals.
Experience Information Technology conferences
Join your peers for the unveiling of the latest insights at Gartner conferences.
Gartner is an objective resource for more than 15,000 enterprises in 100+ countries.
Learn more about how we can help you achieve your mission-critical priorities.