My Account

Conferences About Newsroom Careers

Insights
Featured

All Insights

New Topic Guides

Gartner Business Quarterly

Strategic Planning

Leadership Vision

Recession Guidance

Future of Work Reinvented

Sustainable Business Strategy

Diversity, Equity and Inclusion

By Function

Audit & Risk

Customer Service & Support

Cybersecurity

Data & Analytics

Finance

Human Resources

Information Technology

Legal & Compliance

Marketing & Communications

Product

R&D & Corporate Strategy

Sales

Supply Chain

By Industry

Education

Energy & Utilities

Financial Services

Government & Public Sector

Healthcare

High Tech & Telecom

Investment Services

Manufacturing

Retail
Expert Guidance
Tools
Overview

Tools to Make Smarter, Faster Decisions

Featured Tools

BuySmart: Buy Technology with Confidence

Critical Capabilities: Analyze Products & Services

Digital IQ: Power of My Brand Positioning

Hype Cycle: Measure Technology Lifecycle

Magic Quadrant: Market Analysis of Competitive Players

Product Decisions: Power Your Product Strategy

Templates & Frameworks

Benchmarking: Best in Class Diagnostics

Cost Optimization: Drive Growth and Efficiency

Strategic Planning: Turn Strategy into Action
Connect with Peers
Overview

Connect with Peers on Your Mission-Critical Priorities

Conferences

All Conferences

Asia/Pacific and Japan

Europe, Middle East and Africa

North America

Communities

Peer Insights: Guide Decisions with Peer-Driven Insights

Evanta: Connecting C-Level Executives
Conferences

About

Newsroom

Careers
Become a Client

or call jsbacContact

Information Technology
Roles
Experts
Research & Tools
Insights
Events
- Webinars
- Evanta Events
Client Success Stories

Information Technology
Roles
Experts
Research & Tools
Insights
Events
Client Success Stories

Become a Client

or call jsbacContact

Gartner client? Log in for personalized search results.

Information Technology

Gartner Glossary

Gartner Glossary Information Technology Glossary 5 5 Whys

5 Whys

A form of root-cause analysis that entails asking “why” (at least) five times until the underlying causes of an outcome are understood.

Recommended Content for You

Beyond ChatGPT: The Future of Generative AI for Enterprises

Beyond ChatGPT: The Future of Generative AI for Enterprises

Read Now

2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends

2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends

Download eBook

7 CIO Resolutions for a Successful 2023

7 CIO Resolutions for a Successful 2023

Read Now

Fear, Uncertainty, Doubt and TikTok

Fear, Uncertainty, Doubt and TikTok

Read Now

The Death of BYOD Within Financial Services?

The Death of BYOD Within Financial Services?

Read Now

Embracing the Evolution to Cloud-Native Infrastructure

Embracing the Evolution to Cloud-Native Infrastructure

Read Now

Beyond ChatGPT: The Future of Generative AI for Enterprises

Beyond ChatGPT: The Future of Generative AI for Enterprises

Read Now

Sorry, No data match for your criteria. Please refine your filters to display data.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

View Conferences

Gartner Webinars

Expert insights and strategies to address your priorities and solve your most pressing challenges.

Related Terms

BuySmart™

Customer Identity and Access Management (CIAM)

Data Fabric

Data Mesh

Identity and Access Management (IAM)

Metaverse

Non-Fungible Token NFT

Superapps

Web3

BuySmart™

Customer Identity and Access Management (CIAM)

Data Fabric

Data Mesh

Identity and Access Management (IAM)

Metaverse

Non-Fungible Token NFT

Superapps

Web3

Sign up for the latest insights, delivered right to your inbox

Work Email

Person Type

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

First Name Last Name Person Type

Company Name Country

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

By clicking the "" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

About Gartner
Who We Are
What We Do
Get in Touch
Contact
Careers
Latest Insights
Resources

Who We Are

About Us
Corporate Responsibility
Investor Relations
Newsroom

What We Do

Research & Advisory
Conferences
Consulting
Digital Markets

Contact

Contact Us
Become a Client
Office Locations
Technical Support

Careers

Why Gartner
Search Careers
Our Culture
Careers Blog

Latest Insights

Resources

Smarter With Gartner
Webinars
Glossary
Client Stories

Policies Privacy Policy Terms of Use Ombuds

©2023 Gartner, Inc. and/or its affiliates. All rights reserved.

©2023 Gartner, Inc. and/or its affiliates. All rights reserved.

Become a Client

Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more. Fill out the form to connect with a representative and learn more.

Or give us a call

jsbacContactjsbacContact
8 a.m. – 7 p.m. ET
8 a.m. – 5 p.m. GMT
Monday through Friday

Work Email First Name Last Name Phone Person Type

Job Title Company Name Job Function Country

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

By clicking the "" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.