Information Technology

Gartner Glossary

Applicant Tracking Systems (ATS)

Applicant tracking systems (ATSs) automate the requisition-to-hire process. The Internet has provided vendors with the opportunity to expand solution functionality for candidate acquisition and self-service. The software-as-a-service (SaaS) model remains the preferred delivery model in this market. The market has matured, and the vendor landscape continues to consolidate.

During the past few years, a number of e-recruitment vendors have added social-software capabilities, and almost all the providers have it on their product road maps. The breadth of functionality varies considerably among vendors. Social software is having an impact, and many vendors are looking to leverage social networks such as Facebook, LinkedIn and Twitter. Improving the hiring manager and candidate user experience is key to addressing many challenges. We are dealing with social recruitment as a separate technology this year.

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