Information Technology

Gartner Glossary

Closed-loop Performance Management (pm)

Closed-loop performance management (PM) is the discipline of “taking action” on the results of performance monitoring, and blending these new modified results with updated plans and goals to drive business value and impact. This is achieved through a combination of management processes, a metrics framework and applications that support real-time access to operational and strategic data, coupled with collaboration and alerting technologies that enable other applications or users to define, agree on and monitor actions based on feedback.

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