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Gartner Glossary
Customer Identity and Access Management (CIAM)
Customer identity and access management (CIAM) tools manage identity, authentication and authorization for external identity use cases. Functionality includes self-service capabilities, adaptive access, SSO and bring your own identity (BYOI). CIAM vendors also offer identity governance, analytics and reporting through identity repositories, and APIs and SDKs for mobile applications. Optionally, vendors may offer fraud detection and privacy features.
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