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Gartner Glossary
Customer Self-service And Support
Customer self-service and support is a blend of customer-initiated interaction technologies that are designed to enable customers to service themselves. It includes electronic records management systems, chat and knowledge bases.
Read reviews of Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers…
Gartner Peer Insights has over 1 reviews on 1+ vendors in the Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers market. Learn about these companies and these products from IT professionals who have first-hand experience with them.
