Information Technology

Gartner Glossary

Enhanced Messaging Service (EMS)

Enhanced messaging service (EMS) uses some features defined in the Short Message Service (SMS) specification to enhance the user experience when sending messages. A thin client is added to the mobile phone and by using standard SMS parameter fields, such as the user data header, binary-encoded and concatenated messages can be sent that display enriched content, such as italicized, emboldened or underlined text, predefined sounds, monophonic tunes and static or animated images.


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