Information Technology

Gartner Glossary

Enterprise Information Archiving (eia)

Enterprise information archiving (EIA) software combines products and solutions for archiving user messaging content, such as email, instant messaging, SMS, and public and business social media data. This also includes other content types, such as data stored in enterprise file synchronization and sharing (EFSS) platforms, files, website content, and voice. The bulk of EIA spending is for email compliance and retention; however, interest in archiving other sources of additional messaging data is growing. EIA products provide features such as data reduction across content types, retention management, content indexing, and tools for e-discovery and classification.

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