Information Technology

Gartner Glossary

IDM (Integrated Document Management)

A vital class of middleware services that integrates library services, document-manufacturing and document-interchange technologies with critical business-process applications. The term “integrated” describes the transformation of document management from an end-user application to a network-based service integrated with a full complement of end-user personal-productivity and custom-developed applications.

Experience Gartner virtual conferences

Master your role, transform your business and tap into an unsurpassed peer network through our world-leading virtual conferences.

Gartner Webinars

Expert insights and strategies to address your priorities and solve your most pressing challenges.