Information Technology

Gartner Glossary

IT Consulting

IT consulting services are advisory services that help clients assess different technology strategies and, in doing so, align their technology strategies with their business or process strategies. These services support customers’ IT initiatives by providing strategic, architectural, operational and implementation planning. Strategic planning includes advisory services that help clients assess their IT needs and formulate system implementation plans. Architecture planning includes advisory services that combine strategic plans and knowledge of emerging technologies to create the logical design of the system and the supporting infrastructure to meet customer requirements. Operational assessment/benchmarking include services that assess the operating efficiency and capacity of a client’s IT environment. Implementation planning includes services aimed at advising customers on the rollout and testing of new solution deployments.


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