Information Technology

Gartner Glossary

Mobile Payment

Gartner defines mobile payment as transactions conducted using a mobile phone and payment instruments that include:

  • Banking instruments such as cash, bank account or debit/credit card, and
  • Stored value accounts (SVAs) such as transport card, gift card, Paypal or mobile wallet

and exclude transactions that use:

  • Carrier billing using the telecom’s billing system with no integration of the bank’s payment infrastructure, or
  • Telebanking by using the mobile phone to call the service center via an interactive voice response (IVR) system. However, IVR used in combination with other mobile channels such as Short Message Service (SMS) or Unstructured Structured Service Data (USSD) is included.

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