Information Technology

Gartner Glossary

Network Intelligence (NI)

Network intelligence (NI) is an enabling technology that allows communications service providers (CSPs) to capture subscriber-, service- and application-level awareness contained in network traffic. This information is analyzed and exposed for integration with other applications in the back office, allowing CSPs to apply granular policies to influence customer experience and adapt to dynamic shifts in application and service usage. The solution is based on nonproprietary hardware and software platforms and can be used by CSPs on any network.

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