Information Technology

Gartner Glossary

Operating Model

An operating model is the blueprint for how value will be created and delivered to target customers. An operating model brings the business model to life; it executes the business model. An information and technology (I&T) operating model represents how an organization orchestrates its I&T capabilities to achieve its strategic objectives. An enterprise operating model describes how the enterprise configures its capabilities to execute its actions to deliver business outcomes as defined in the business model.

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