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Information Technology
Gartner Glossary
Process Mining
Process mining is a technique designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting readily available knowledge from the event logs of information systems. Process mining includes:
- Automated process discovery (extracting process models from an event log)
- Conformance checking (monitoring deviations by comparing model and log)
- Social network/organizational mining
- Automated construction of simulation models
- Model extension
- Model repair
- Case prediction
- History-based recommendations
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