Information Technology

Gartner Glossary

Process Mining

Process mining is a technique designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting readily available knowledge from the event logs of information systems. Process mining includes:

  • Automated process discovery (extracting process models from an event log)
  • Conformance checking (monitoring deviations by comparing model and log)
  • Social network/organizational mining
  • Automated construction of simulation models
  • Model extension
  • Model repair
  • Case prediction
  • History-based recommendations

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