Information Technology

Gartner Glossary

Remote Access

Remote access is a process that connects remote users to enterprise networks and applications when the users are out of the office. Multiple technologies can supply remote access, including virtual private networks (VPNs), zero trust network access (ZNTA), virtual desktop infrastructure (VDI), desktop as a service (DaaS) and remote browser isolation (RBI). Each technology provides a set of use cases (that sometimes overlap), and most enterprises will implement more than one technology.

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