Information Technology

Gartner Glossary

Speech Recognition

Speech recognition systems interpret human speech and translate it into text or commands. Primary applications are self-service and call routing for contact center applications; converting speech to text for desktop text entry, form filling or voice mail transcription; and user interface control and content navigation for use on mobile devices, PCs and in-car systems. Control of consumer appliances (such as TVs) and toys is also commercially available but not widely used.

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