“AI – and especially generative AI – is part of a larger shift in how humans and machines interact. Machines are evolving from being our tools to becoming our teammates.”

Gartner predicts that by 2025, GenAI will be a workforce partner for 90% of companies worldwide.

“AI comes in two flavors: Everyday AI is focused on productivity, making us do what we already do faster and more efficiently. Game-changing AI is focused on creativity: creating whole new types of value, new products, new services, new business models and even new industries.”

“To do game changing AI, three tough conditions have to be met. You will need a lot of risk tolerance, a lot of executive patience and boat-loads of money.”

“In this new realm of human to machine interaction, where we talk to machines, they talk to us and we listen, there will be all sorts of unforeseen consequences. This means you need to think ahead of time about what lines you won’t cross.”

“If you don't have an AI vision, you don't have an AI ambition.”

“The top trends this year fall into three broad themes: Protect Your Investment, Rise of the Builders and Deliver the Value.”

Sustainable Technology: “86% of organizations consider sustainable use of technology a protective investment that helps resilience. 

Intelligent Applications: “Optimize and automate decision-making through actively intelligent applications that have generative and other AI functions embedded as a default of their architecture.”

Democratized Generative AI: “Both accessibility of massively trained models via APIs, and the parallel productivity of the open source community, bring AI to every worker in the world.”

Augmented-Connected Workforce: “Organizations can use the data from connected workers to help augment and adjust their onboarding, training, performance and well-being.”

“By 2028, cloud computing will transition from being a disruptive technology to becoming an essential component for maintaining business competitiveness.”

“By 2028, cloud-native platforms will serve as the foundation for more than 95% of new digital initiatives - up from less than 50% in 2023.”

“Industry cloud platforms combine software-as-a-service (SaaS), platform-as-a-service (PaaS) and iInfrastructure-as-a-service (IaaS) with specific functionality for vertical industry use cases. By 2028, more than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives.”

“By 2028, the adoption of AI will culminate in over 50% of cloud computing resources devoted to AI workload, up from less than 10% in 2023.”

“Cloud sovereignty is a concept that encompasses various crucial elements, including compliance, control, autonomy, and ownership of data. By 2028, over 50% of multinational enterprises will have digital sovereignty strategies.”

“A superapp is a mobile app that provides end users (customers, partners or employees) with a set of core features reinforced by extensibility via miniapps.”

“Enlist business technologists and fusion teams to create a miniapp building community.”

“Application and software engineering leaders must evaluate creating superapps for customers, partners and employees, as well as participating in related superapp ecosystems via miniapps.”

“Workforce superapps provide capabilities of new work hub, business role hub, employee engagement hub, technology services hub and employee services hub in the digital workplace.”

“Determine if a superapp helps to better achieve business objectives for employees.”